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Old Thursday, September 18th, 2008, 09:42 AM
ministrytech's Avatar
Church Tech Guru wannabe

 
 Join Date: May 2008 
 Last Online: Wednesday, December 14th, 2011 
Don't update to MAC OS X (V.10.5.5)

If you are using ProPresenter, don't update to the latest OS X Version.

Here's a link to the Renewed Vision Tech support Forum with the information:

http://www.renewedvision.com/rv_vb/showthread.php?t=809
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Presentation Software and Equipment that works with it.
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Old Thursday, September 18th, 2008, 03:20 PM
Riggs's Avatar
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 Last Online: Saturday, June 4th, 2011 
Lightbulb

They have a workaround now. The problem exists only on MacBook Pro Machines with a nvidia graphic chip. If the DVD Playback feature is disabled, the problem is gone. With the newest version from PP they will detect automaticly if the machine can have this problem and will disable the DVD Playback.

Use the same link above for this and more informations...

Greetings

Christian
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Old Friday, September 19th, 2008, 06:05 AM
skstarkiller's Avatar
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An emnail from today...

Quote:
Apple recently acknowledged the aforementioned "kernel
panics" that were occurring in ProPresenter as a bug with the
latest NVidia drivers which were included with the MacOS 10.5.5
release. They say that NVidia is "working on the problem"
but they have no timetable for when the problem will be "fixed",
so we would recommend staying with 10.5.4 if you have an
NVidia graphics card. However, we have released a new version of
ProPresenter, version 3.4.2, that will, among many other things,
automatically disable the DVD functionality on effected machines.
This update can be downloaded at:

http://www.renewedvision.com/pro_download.php

We also have continuing discussions about the progress of the problem
on our web forum at:

http://www.renewedvision.com/rv_vb/showthread.php?t=809

Any updates, both major and minor, will be posted in the above discussion
thread.

To determine what kind of graphics card you have, choose "About
this Mac from the Apple menu on the upper left of your machine
and then select "more info" at the bottom of the window that appears. On
the left hand column, select "Graphics/Displays" and in the information
shown you should see the "vendor" for your graphics card, which will likely
be either ATI or NVidia. NVidia cards are the only machines known to
be affected at this time.

Note this will likely be the last email update on this problem. Any
additional information can be found at the above mentioned web forum.

Please note that ProPresenter is a complex piece of software that quite
literally takes advantage of most every major function of the operating
system. As such, we recommend caution with any updates or upgrades
to the operating system, or QuickTime on machines running ProPresenter.
Rest assured we will make every attempt to stay ahead and on top of
these problems before they get to you and make you aware of them
on our website's support pages at

http://www.renewedvision.com/support
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The Following 2 Users Say Thank You to skstarkiller For This Useful Post:
kbob (Tuesday, September 23rd, 2008), ministrytech (Saturday, September 20th, 2008)
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Old Monday, September 22nd, 2008, 09:28 PM
New Church Media Member

 
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Thanks. I use ProPresenter. That would have been bad
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