screen as primary monitor

[Lee Ann]

One of my wonderful volunteers, who was supposed to come get me for a lesson before messing with the computer, clicked on "Screen" and switched the script view from our primary to the secondary monitor(the projection screen). No big deal, right? I simply went and changed them back.
Now however, the MS seems to think that the secondary monitor is the primary. Windows settings are correct. In MS, when you click on the "screen" menu at the top, the correct monitor choice for viewing the script is checked(primary). But the MS window opens on the projection screen. You have to select the secondary monitor option under the "screen" menu to get it back where it's supposed to be.
What's with that? Help!

[greg4god]

We had this happen just 2 weeks ago, here is what i did to resolve it:

On the toolbar, click on the icon for Single Screen mode (so you can interact on your desktop screen). Now "Restore" the window (the middle button on top right buttons, beside the minizmize button), now drag the window so most of it is on your desktop display. click the button again to maximize it.

Now on toolbar, click the button for dual display.

It seems that Media shout assumes that what ever display it is maximized on is the "primary" display and the other one is the secondary.

Once fixed, make sure you you shut down MS and check even reboot the machine, and re-run MS to make sure the settings held.

-Greg

[Smob]

Been there and done that. What Greg says is it.

[Lee Ann]

When I click on single screen mode, the Windows-designated primary monitor goes to black. I can't drag the screen into that monitor- the computer won't let me. If I leave it in dual display and drag it onto the real primary monitor, then maximize, the script jumps back to the projection screen.
I can get the maximized script to show on the primary monitor, but only if the option under "screen" that designates which monitor to show the script on is checked as "secondary", which is wrong. I guess it doesn't really matter if it works fine otherwise, but........ it bugs me and makes me wonder when something is going to royally mess up.

[Sysmom]

This was a nightmare for us when someone did it, too. Our windows screen displays were right, but the Media Shout ones weren't.

These settings are held in one of the Media Shout .dat files - you might want to zap the default one before starting up MS if that's what you're seeing.

First training session in MS now includes me pointing to the configuration menu and saying "touch this and die - or at least you're going to wish you were dead..."

deb

[Lee Ann]

Originally Posted by Sysmom

This was a nightmare for us when someone did it, too. Our windows screen displays were right, but the Media Shout ones weren't.

These settings are held in one of the Media Shout .dat files - you might want to zap the default one before starting up MS if that's what you're seeing.

First training session in MS now includes me pointing to the configuration menu and saying "touch this and die - or at least you're going to wish you were dead..."

deb

I'm glad I'm not the only one- or imagining things!
What do you mean by "zap"? Start talking about messing with program files and I quickly become lost!
Well, she was supposed to come get me before trying to load in her stuff- she won't do that again though!

[Sysmom]

Delete the default user .dat file ... and MS should re-build it for you. You'll lose some of your defaults, but that's better than tearing your hair out! I'm thinking the whole MS screen things are in that file.

It's in the My Shout\User Settings folder.

I'd hide and rename them somewhere before totally deleting them, though, just in case MS can't create it from scratch. The suspect one will be the one with the USER's name (Computer user) in the filename.

deb

[Lee Ann]

Well Deb, whatever it was I just did, it's working again now. Thank you! (and thanks everyone!)

[WW2]

That is the best reason for passwords, I can't tell you how many times this has happened to us, mostly by pastor. I told everyone in our team the password and never to give it out under any condition, expecially to pastor.

No your not the only one, but its a good reminder for me as to why I need to go setup before any services WJW II