Live Feed in easyworship not working on certain camcorder.

[PERRY]

I am trying to get a feed from my Sony Camcorder.I have a Sony HDV-HD1000U Camcorder,when I try to get a feed,it shows in the schedule for avaliable feeds,but when I select it ,it gives me an error(Device is in use by another application.).I have two other camcorders,a Panasonic DV-DV953 and a Panasonic NV-GS250,both works great and gives me a great fee.What can I do to resolve this problem,because the Sony Camcorder is the one we record the Sunday services with. Thanks in Advance

[EWSupportGuy]

How are you connecting it to the computer?

[PERRY]

IEEE FIREWIRE FROM THE CAMCORDER TO THE LAPTOP WITH A FIREWIRE ADAPTOR,WHICH I DO THE SAME WAY WITH MY PANASONIC CAMCORDER AND IT WORKS FINE.

[EWSupportGuy]

Not sure why it doesn't work. EW evidently can't connect to the driver for it. Usually firewire doesn't work very well. We recommend using a capture card. We have recommended capture cards on our KB in our Hardware area at www.easyworship.com